Wednesday, October 22, 2014

Is corporate #mobile App development too expensive?

The other day, a fellow Enterprise Architect was lamenting on how the sticker price of “mobile enabling” applications was giving pause to business stakeholders. The business partners who were queuing up with proposals for mobile enabling applications in the portfolio were assuming this capability would automatically move forward along with regular upgrade and maintenance cycle.

When presented with the cost of enabling applications for smartphones and tablets – ability to download from app store, running natively on multiple devices, form factors, securely connecting and integrating data with the corporate back end – most users were stumped. The argument from business stakeholders is understandable: if Apple store can boast of 1.2 million apps, and there are similar number in the android, Amazon and Microsoft ecosystems why can’t my corporate IS push a few hundred of our applications to myCorp-App store?



Explaining the rational for the high cost of mobile enablement cannot be easily condensed to an elevator pitch. Many of the “older” applications used by corporate users, especially the ones that came before iPhone and iPads – circa 2007+ – had not been designed for the new user experience. There is growing awareness that mobile enabling such applications will come at a cost that is not “cheap” in the corporate IS context. Part of the cost is the user interface redevelopment/refactoring. The other real, but hidden cost is the ‘technology debt’ – the need to upgrade legacy systems before they can be mobile enabled. (Those of us with a few gray hairs from our years in IT will remember preparing similar business cases a decade ago when there was a push to web-enable corporate applications.)

The good news is that we are already at a “trough of disillusionment” (apologies Gartner) when it comes to mobile enabling corporate applications. In a sense, corporate IT is already climbing the “slope of enlightenment,” especially since most new products are already being designed with mobile usability right out of the door. And for new application development, mobile enabling is not an icing on top but an integral part of the design.
Pockets of business stakeholders are also coming to grips with this slope of enlightenment and are willing to pony up the costs, especially when it comes to enabling applications required by mobile workforce – for consultants on the road, sales reps and also applications that enable field workers like UPS drivers, gate agents walking around busy airport checkin areas among others.

In many cases, where cost is a constraint, business users are accepting simpler options, say redesigning websites to be html5 compliant, that would work on “most” devices and form-factors, not necessarily with “all” the bells and whistles of an app from an apple store.

It is a matter of time before corporate IT climbs up the “Plateau of Productivity” when it comes to mobile enablement. But I am sure by then business would already be aspiring to the next cool trigger of the “Peak of Inflated Expectations,” not necessarily in the usability space

Tuesday, October 14, 2014

Musing on Big Data example. Not an easy recipe to follow

If a picture is worth a thousand words, as the beaten adage goes, the use of big data, creative analytics and graphics is certainly worth much more. Here is a great example of using Big Bata to explain migration from The Economist.

As with most pictures, what is depicted here is only a small slice of the big frame, the angle the author/analyst wanted to highlight. 
I like this picture for the story that it is trying to tell different audiences in a visually appealing way. A picture like this is sure to resonate with policy makers, corporate executives and even hiring managers and recruiters. If not anything else, it raises questions and follow-up actions from the information depicted.
 
The recipe for big data analytics might look like this:
  • Define your analysis goals and audience upfront
  • Take a lot of data from different sources
  • Filter the data and replicate, but remove redundancies
  • Add relevant metadata, tags etc
  • Use relevant indexing to navigate the data environment
  • Run a lot of filters and queries on it
  • Present actionable information
  • Turn the information into insights
As is obvious, the recipe or its variances for data analytics are not easy to follow. For one, there is a challenge of defining a problem statement. And then there is the science of gathering data, developing the engine to run the analytics. Then comes the art of visualization while presenting the information.

As one might argue, there is a secret sauce missing in the recipe above!

Friday, October 10, 2014

Nobel Peace prize for 2014 and musing on David and Goliath

It is heartening to see the Nobel Peace prize for 2014 go to two South Asians, Indian children’s rights activist Kailash Satyarthi and Malala Yousafzai, a Pakistani teenager shot by the Taliban after campaigning for girls’ education.

I’ll admit, like most others living in the west would do, that Malala Yousafzai is a well known name but Kailash Satyarthi, who? I am sure this is about to  change with the announcement since most of us will not only become aware of Mr Satyarthi but also about the cause for which he stands.
Having just finished reading Malcolm Gladwell’s bestseller (my #amzaonreview), I was reflecting on Malala Yousafzai and her branding as the unlikely role of David she has been thrust upon to go against the Goliaths (Taliban) in Middle East and South Asia.

If I build on Gladwell’s argument in defense of “underdogs” who become unlikely heroes, Malala would certainly be on top of the list. Ever since Malala was shot by Taliban while on her way to school, her recovery has been watched, analyzed and projected larger-than life by western media. As per a recent Chicago tribune article, (link
"Yousafzai was only 11 when she began anonymously blogging for the BBC about her struggles. She was 14 when Taliban gunmen boarded her school bus, asked for her by name, and shot her in the head and neck. The girl survived and was flown to the U.K. for treatment."   And the rest, as they say, is history in the making
One can argue that in the fight against the bad guys, the Goliaths and Taliban, one has to win over the hearts of the public. A teenage girl, part of the underdog strata in the society that still oppresses women, who goes against the bad bully, Taliban is just the kind of hero one needs to win the hearts and minds of junta (public).  And by awarding a Nobel Peace prize to the teenage hero, we are doing just that: reinforce the will of Davids’ to stand up to the Goliaths!

(my #amzaonreview of David and Goliath: Underdogs, Misfits, and the Art of Battling Giants)

Monday, October 6, 2014

Hewlett-Packard and slices of pizza!

It is interesting to read the announcement on the split of yet another tech giant, Hewlett-Packard, coming shortly after the breakup of eBay and Paypal. Every time I read announcements on mergers and de-mergers, the image of a large pizza with different toppings on each slice comes to mind.


(Image link)

It is also interesting to note the spin with announcement of mergers and demergers.  When companies, producing different products or services merge, announcements highlight “synergies” in the “value enhancing move.”  And when a company like - Hewlett-Packard announces a demerger, it is yet another value- enhancing move that allows us to “invest in the respective asset groups without the fear of cross- subsidies and inefficiencies” (link)
 
The impact on people, employees and stakeholders including customers, who are left to manage the change - management speak for those left catching the falling knife – from such de-mergers, has been studied ad infinitum. And so has the impact on the groups of people who benefit from mergers and demergers: shareholders and investors, lawyers and consultants.
 
The footnote in the analysis of Hewlett-Packard’s Value enhancing move Planned job cuts will increase to 55,000 and costs to restructure cost will be about $600 million.” made me wonder: $600 million to slice a corporate pizza?!

Tuesday, September 30, 2014

Selfie generation unable to sit back and smell the roses?‏

While stepping out of the supermarket the other day, I was pleasantly surprised to see a double rainbow. Not very common; but also not something we see every day.
 
 
After standing still, watching the rainbow for a few minutes, I looked around: a mother and her teenage son quickly got their cellphone to “capture” the moment. So did another man who was walking up to his parked car. And so did a dad with an amused toddler. The only two people in the parking lot not “capturing the moment” in their cellphones were the toddler, who didn’t have one, and me standing amused by others’ selfie moment. 
 
The ease with which modern cellphones enable capturing pictures and videos also means that almost every moment of our lives are now worth capturing digitally, leaving little or no incentive to really enjoy the moment.
 
By capturing the moments digitally we hope to share them with others connected by social media. Since all of our friends and peers share “unique” moments of their lives, we don’t have an urge to resist digitally capturing a few moments.
 
Thankfully, our five year old doesn’t have a cellphone, and is content to enjoy the occasional double rainbow, spotting a deer or rabbit in a park and even just stopping to smell the roses (literally) while taking a walk in the park.
 
Note to self: resist the urge to capture these moments in my smartphone.

Thursday, September 25, 2014

Book Review. David and Goliath: Underdogs, Misfits, and the Art of Battling Giants

My #bookreview of "David and Goliath: Underdogs, Misfits, and the Art of Battling Giants" on #Amazon.com

Every now and then comes a book that holds a mirror to us and the society we live in. David and Goliath, is one such book with perspectives that are sure to stick in mind for a while.

The book starts with an analysis of how the underdog shepherd David really beat the giant Goliath. The story of Vivek Ranadive's team of underdog "little blond girls" from silicon valley who beat the giants in basketball to end up in Nationals is heartwarming. With Caroline Sacks' story, Gladwell highlights "relative deprivation" and the blessing of being a big fish in a small pond versus the other way around. The next chapter focuses on Dyslexia's blessing in disguise. At least for the lucky few who are able to nurture other talents like a photographic memory.

In the last section, the author builds a contrast between the stories of Mike Reynolds and Derksens which makes one reflect on the "limits of power." The contrast in the attitudes, especially at times of crisis really hit home for me. Although Gladwell paints shades of black and white while describing attitudes of Mike Reynolds and Derksens, in reality most of us end up philosophizing like Derksens with shades of gray in our minds. The author builds on this contrast with the story of Andre Trocme, just to emphasize the point!

Gladwell skillfully holds together myriad stories with his beautiful narrative and storytelling abilities.

Friday, September 19, 2014

WSJ: A Mole Inside Assad's Embassy. Double Agent or Traitor?

The article by Adam Entous in Wall Street journal made for an interesting read, but to me raised more questions on the Author’s intent. (WSJ Article “A Mole Inside Assad's Embassy Aided Syrian Rebels”)

The Article’s tone was that of projecting Mr. Bassam Barabandi a diplomat of the Syrian government in the US as a “hero” for betraying his government and also misusing his authority. The article begins by describing.
In his embassy post over the course of a year, Mr. Barabandi issued travel documents for nearly 100 Syrian activists, according to interviews with him and more than a dozen opposition leaders. Through his efforts, activists were able to flee and campaign against the same regime he officially represented.
Based on the analysis of how the diplomat issued travel documents to hundreds of “Syrian activists,” the author Mr. Entous begins to project Mr. Barabandi as a modern day robin-hood. The angle conveniently omitted by Mr. Entous in his story.
  • What if the passports issued by Barabandi went to members of the ISIS/ISIL or the other bad guys? Without any due diligence, how did Mr. Barabandi ascertain the credentials of Syrian activists?
  • The article hows it is “easy” for a rogue diplomat to issue/re-issue passports of a sovereign nation. If it were this easy to hack the system, could a rogue American diplomat in Russia re-issue travel documents for Mr. Edward Snowden? (my earlier blog post on Snowden saga)
The last paragraph in the article gives away the true intent of the WSJ article’s author:
Mr. Barabandi and his wife have been interviewed by U.S. officials reviewing their application for asylum. They now are waiting to hear a decision. If the U.S. says no, Mr. Barabandi said, maybe he will try Canada.
Those of us who have jumped through visa and immigration hoops in our lifetime will immediately realize the author’s real intent: a positive cover story in WSJ added to Mr. Barabandi US asylum application dossier is sure to grease the wheels at the USCIS!
Giving Mr. Barabandi the benefit of doubt; most of the recipients of his passport scam may be good guys, but if his act happened to also benefit a few bad guys, the effort would be in vain!