After moving back from the US a few years ago, my wife and I have been living in the house that my dad had built nearly three decades ago – after all, the house now belongs to me and is centrally located in a nice neighborhood in Bengaluru.
During the years since we built the house, the neighborhood has transformed. Our house has enjoyed continuous water supply for decades since my parents moved in. Therefore, I was rather surprised to find water supply from the mains had become rather erratic during the past few weeks.
Family in Central Bengaluru's 30-yr-old house are victims of #BWSSB Water meter scam?— Mohan (@mohan_author) January 28, 2023
HELP @chairmanbwssb @BBMPCOMM @bwssbdirector @BBMPAdmn
Written complain given to BWSSB, Engineer and Lineman
Sahaya Complaint - 20019027#bengaluru #water #BBMP #rtItBot @byrathi_suresh https://t.co/lZmwzGaCTK pic.twitter.com/HocM24xq2D
Lessons on dealing with BWSSB water supply issue
- While dealing with public officials, be persistent and pursue the matter at the top and also work with local officials
- If you are able to reach a top official, it will streamline the communication and ensure your work gets done promptly.