R2I Chapter 8. Contemporary Health and caregiving in India and tips for NRIs

My Return to India (R2I) story > R2I Chapter 8 

The primary reason for us to move back to India was to be closer to aging parents, especially to be around to support my dad’s flailing health. Not surprisingly, a few weeks after we landed, my mom said that dad was due his “six monthly injection” and checkup at the Airforce’s Command Hospital where he was undergoing treatment for prostate cancer. She explained that it was generally a day-long excursion, and they packed their lunch for the trip. They had a ‘regular’ auto driver who would generally take them to the hospital, about 12 kilometers from home. Mom handed me dad’s ID and medical records and said I could accompany them the next time.

On the day of the appointment, the three of us bundled into our Maruti and Raju drove us to the sprawling hospital complex spread over 100-acres. Some of the buildings in the complex dated back to World War II when it was built for convalescing soldiers but looks can be deceptive as I quickly discovered. The staff were well trained, and the equipment modernized to keep pace with rest of the world.

The facilities in the complex are reserved for military personnel and their families but were open for consultation for retirees about twice a week. After checking in at the entrance, mom directed the driver to take us to the Urology department where we handed the treatment book and ID to the receptionist.

There were about a dozen patients ahead of us and we waited for an hour before we met the doctor, an Army Colonel. He looked at dad’s records and explained that dad had been diagnosed with advanced stage prostate cancer. Among the cancers, this was perhaps the most benign one and by itself wasn’t life threatening. He explained that the “hormone therapy” consisted of a bi-annual intravenous injection and a quarterly booster. He also asked us to take another blood test to check the PSA levels to gauge the progression of cancer. The previous quarter’s report showed that the progression was holding steady.

After the Doctor consultation, mom explained the next steps – we would have to go over to the Pathology for blood test and to the dispensary department to get an approval for the hormone-injection the doctor had prescribed, before coming back to Urology to have the injection administered. Each of these departments is about half-kilometer apart and were glad to have Raju drive us around.

At the dispensary, the pharmacy-Sargent explained that most prescriptions didn’t need this 3-step-approval process. These hormone injections were expensive – costing about Rs 80,000 a dose – and the hospital wanted to ensure the right checks-and-balances while dispensing them.

Later that evening while narrating the accounts of the day to Suja, the reason for our return was obvious. Even with the world class medical care at their disposal, it was difficult for this elderly couple to manage the logistics of treatment.

Over the next few months, I became very familiar with Aging and elder-care in contemporary India, and also began fielding questions from friends and colleagues living overseas who were in the same boat.

 

Indian Military Hospitals

One of the most remarkable benefits available to Indian defense personnel and veterans is access to healthcare via the Military hospital system. Growing up as an Air Force officer’s son, I had on occasion visited the local clinics and Military Hospitals (MH), and my earliest memory is the distinct odor of tincture of iodine that would permeate the clinics and MH’s. During those days, the service personnel gamely accepted the few standardized services and preventative medication provided. The running jokes included the use of paracetamol for all ailments. On entering adulthood, I was no longer eligible for the family medical benefits, and the MH system faded from memory as I migrated to live in Europe, Canada and the US.

During the past couple of decades, I had an opportunity to visit and patronize hospitals and clinics in the US, UK, Switzerland and Canada; sometimes for self, and to accompany my (then) pregnant wife, and later after Vijay was born. In the meantime, the medical system in India had been marching ahead. The Military Hospital system I had experienced in my childhood had also transformed. After visiting the campus a few times with my dad, I came away with a renewed appreciation for the men and women in uniform, serving fellow servicemen and retired veterans.

With a large concentration of service personnel and retirees, the facilities and infrastructure at the Command Hospital are really stretched thin. Each department – including neurology, oncology, urology etc – is overflowing with patients. Not surprising since most government services are overburdened with an increasing population in India.

 

Immage source: indianairforce.nic.in

Caregiving for elders and senior citizen in India

A generation or two ago, it was quite common for joint families – three or even four – generations to live together. One would frequently come across middle class families with grandparents living with uncles, aunts, cousins and siblings and their kids. In many cases, the families would live in a large house, under one roof or in a compound with co-joint units. Even when families didn’t live together under one roof, they lived in close proximity – perhaps the same village or town – giving them a sense of belonging and being there for each other.

In the past couple of decades, the Indian society has transformed. Rapid and widespread urbanization, migration of population from villages to cities, and emigration of the younger generation to western countries has changed the social fabric considerably. Younger generation of Indians are increasingly aping western model of independence and self-reliance, leaving home as soon as they are ready for college, and then continuing to pursue their jobs and careers wherever opportunities beacon.

The logistics and expectations of senior care in India, however, has not kept pace with the changing needs of the society.  Builders and property developers are beginning to capitalize on this opportunity to develop flats and communities for ‘senior living.’  The sweet-spot is the relatively affluent class of empty nesters and newly retired senior citizen in their sixties who are looking to downsize from their flats and villas to planned senior communities. Such planned senior-living communities and old-age homes address only a small segment of the needs, especially since senior citizen have unique health and other challenges. 

In the west, the fragmenting of joint families was accompanied by an emergence of senior-care system across a wide spectrum. Care giving for seniors is a serious and lucrative business. Organizations and entrepreneurs provide services ranging from senior living apartments and condos, assisted living homes and a network of hospice and terminal care systems. This has led to a large network of service providers focused on various aspects of home-healthcare to meet medical and caregiving needs. These facilities are designed to accommodate people from across social, economic and demographic segments.

Old age homes, that in earlier generations were the last refuge for poor and destitute are starting to transform. Some facilities in larger cities in India also advertise “elder day care” where one can drop off elders during the day to engage and entertain with fellow seniors. Such planned senior-living communities and old-age homes address only a small segment of the needs, especially since senior citizen have unique health and other challenges.

Many old-age homes are being designed to cater to the needs and desires of the urbane, affluent middle class, and the needs of the NRI community. Some of them advertise modern amenities, 24-hour care and security along with communal facilities including access to nursing and medical care.

A few cities also have caregiving centers that cater to specialized care needs of elders. For instance, the mother of a friend of mine living in California was diagnosed with Alzheimer's and he found a nursing home in Pune that catered to elders with Alzheimers and Dementia. Although the monthly fee was expensive, he was satisfied with the quality of care and personal attention at the center.

 

Hiring Caregivers

Given the unique needs of the Indian middle class, an entire cottage industry has sprung up in this sector. Most caregivers are either individuals or small ‘agencies’ employing a few people who get clients via word-of-mouth referrals.  Unlike other menial services – like hiring servants or cleaners - caregiving for the elderly and infirm is a highly personalized affair. The needs can range from simple care-and-feed to more unique care depending on medical and other health-related conditions.

Caregivers in India are generally independent contractors who work for small-time agents. A few elder-care ‘chains’ like Portea are also trying to grow in this market by hiring and training caregivers and might include other ‘packages’ like service of nurses and doctor home visits.

During the rushed trip to India in February, we had hired a middle-aged caregiver, Kamala, who would come at around 8 in the evening and spend the night at home, and after the morning walk and breakfast with dad, would leave. Her temperament was well balanced, and she brought in a rich background in caregiving from her previous experiences.

This setup continued for about a year and half, before my dad’s condition abruptly took a nosedive after a mild stroke. After a few weeks in the hospital, he was discharged and advised homecare while he continued to be bedridden. We realized that the night-caregiver wouldn’t be sufficient, and that Kamala alone wouldn’t be able to manage my father’s advanced needs. After additional word-of-mouth research, I decided to engage a live-in caregiver from another small organization.

If you are looking for a reliable caregiver, you should begin with a simple checklist based on your specific needs and commitments that may include

  • What are the activities, basic care and feeding of the senior citizen you require 
  • Help with bathing or sponge bath and a change and washing of clothing and general hygiene (e.g to prevent bedsores if the person is bedridden) 
  • Change of diapers and cleanup, and fixing a catheter and urine bag as required 
  • Administering medication and assistance with basic medical needs like a nebulizer or inhaler  
  • Generally keeping the environment clean and sterile to prevent infections 
  • Plan for specialized equipment, bed and accessories that you may need for the senior citizen 

A checklist like this can be handy while vetting and hiring a caregiver since you will have to guide her/him with your specific needs during the initial days after they join your family. If you are hiring a live-in caregiver, you will also have to plan for other basic logistics like a living area and food for the caregiver and the elderly so that it doesn’t intrude into the day-to-day activities for the rest of the family.

You may also be interested in this viewpoint - Aging and caregiving in India

What does it all mean to you?

Vetting and hiring a good caregiver can certainly help with the basic needs of the elderly, but others in the family need to continually chip-in. A caregiver also needs to be continually monitored.


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